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Office hours, blocks of time designated for faculty and student interaction outside of any regularly scheduled class sessions, are routinely incorporated into university courses (Briody et al., 2019; Hsu et al., 2022). Such sessions are often semi-structured and optional for students, allowing faculty to provide customized support to individual learners when needs arise. This form of faculty-student interaction can support academic achievement, retention, and engagement (Griffin et al., 2014; Guzzardo et al., 2021). That office hours attendance is often at the discretion of individual students, however, can result in underutilization of this valuable supplement to required course sessions and contents (Briody et al., 2019; Griffin et al., 2014; Smith et al., 2017). The purpose of this blog is to delineate empirically guided strategies for optimizing the inclusion of office hours in university courses. In particular, we focus on office hours hosted online, as the online modality can be advantageously employed not only for courses delivered online but also for those delivered residentially.

When a Canvas quiz has a limited number of attempts and an availability date, there are two sets of actions instructors usually need to take to provide a student with an additional attempt or extension on the quiz. First, the instructor will need to add a new quiz attempt for the student. Second, if the availability date has passed or is about to pass, they will need to extend the availability of the quiz. This short guide will walk you through both stages of the process.

Course announcements are an excellent way to communicate important information regarding upcoming topics and assignments. When delivered in video format, course announcements can also help create a culture of connection with your students, establishing instructor presence within the course.

Due dates are a useful pedagogical tool. They help students keep pace to complete the course, populate the To-Do List and Calendar with reminders for both instructors and students, and allow Canvas to work more predictably and efficiently, among other benefits. However, there inevitably come times when a student needs a different time frame than the standard allotment to complete work. This guide will help walk through the considerations needed to extend the due date on an assignment. (Note: Extending the due date of an assignment, discussion, or quiz is different than adding additional attempts at the work. For more information on adding attempts, see the Envision piece Two-Stage Extensions: When a Canvas Quiz Has Limited Attempts and an Availability Date.)

There are many components to consider when developing an online course; a key framework to inform course development is student engagement. The Glossary of Education Reform defines student engagement as “the degree of attention, curiosity, interest, optimism, and passion that students show when they are learning or being taught, which extends to the level of motivation they have to learn and progress in their education” (Great Schools Partnership, 2016, para. 1). Developing and evaluating course content through the lens of engagement can help instructors create an environment that is conducive to learning and mastery of course outcomes.

A unique way to share information, images with hotspots offer online learners the opportunity to interact with course content. Learners can click or hover on particular parts of an image and receive pop-ups giving them more information. Hotspots represent information in a particular context; thus, they fulfill the multimedia principle—use words and graphics rather than words alone—and the contiguity principle—align words to corresponding graphics (Clark & Mayer, 2016).

Employing a variety of modes of instruction and assessment, as recommended by Universal Design for Learning (UDL) principles, can enhance the learning experience for students in quantitative courses. Diverse elements such as visual aids, interactive features, and real-world applications can complement, extend, or replace traditional lectures and exams. Since classes consist of students with varying learning preferences and strategies, using multiple modes of representation in a course promotes deeper understanding, engagement, and skill development. This piece details design elements that can be particularly impactful in quantitative courses.

Storytelling is a foundational element of communication that has allowed humanity to easily transfer information for millennia. From ancient fables to modern narratives, stories have the power to captivate, engage, and inform people across generations. In the realm of online learning, where a key goal is to replicate the complexity and richness of real-life experiences as closely as possible, storytelling can be a helpful pedagogical tool. When seamlessly integrated into learning environments, storytelling transcends simple information transfer.

This is the second in a series of pieces exploring different types of course engagement. This piece focuses on how course developers and instructors can foster student-content engagement in online courses.

Multimodal courses allow for exciting opportunities in course content and activities but can be, by design, less flexible than asynchronous courses and less predictable than synchronous courses. These opportunities thus come with needs for additional logistical support and flexibility, as students need both to be able to take advantage of the opportunities of synchrony and asynchrony equitably. How can you best support students in a multimodal course, providing guidance through multiple forms of interaction? This piece gives insight into what kinds of support benefit students in multimodal courses and how to provide them. We’ll end with five quick tips for supporting students that apply to almost any multimodal course.