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The most difficult task in transitioning from on-ground to online teaching is determining the best way to emulate the community and engagement inherent in a face-to-face classroom.Consider this: Your online classroom can be even more engaging than an on-campus classroom. Simple tools, such as discussion forums and announcements, can elevate your classroom immensely.

In online courses, opportunities for student engagement need to be deliberately designed (Martin & Bolliger, 2018). One common way to promote student engagement online is through discussion forums, for which there are widespread established best practices. However, the Q&A discussion forum, which is typically not graded or required, is often thrown into a course without clear intentions or structure. When purposefully designed, a Q&A forum can facilitate the crucial engagement types that are essential to building a community of inquiry in an online classroom, ultimately improving student satisfaction and learning outcomes. These engagement types are student-content, student-student, and student-instructor (Bernard et al., 2009 as cited in Martin & Bolliger, 2018). A Q&A forum should incorporate best practices around all three engagement types.

Online forums are valuable learning tools: they merit the time and thought it takes to create them, but they must be well-designed to be effective for instructors and students. Baker and Ahlegren (2022) note that instructors may start out with the best of intentions and a desire to achieve multiple goals, such as promoting critical thinking and fostering a community of authentic learners. However, discussion boards often become just another writing assignment, a missed opportunity to “elicit debate, inspire meaningful ideas, and fully engage . . . learner[s]” (Blakely et al., 2022, p. 3). When this happens, students can view discussions as transactional, not transformative (p. 3).

Office hours, blocks of time designated for faculty and student interaction outside of any regularly scheduled class sessions, are routinely incorporated into university courses (Briody et al., 2019; Hsu et al., 2022). Such sessions are often semi-structured and optional for students, allowing faculty to provide customized support to individual learners when needs arise. This form of faculty-student interaction can support academic achievement, retention, and engagement (Griffin et al., 2014; Guzzardo et al., 2021). That office hours attendance is often at the discretion of individual students, however, can result in underutilization of this valuable supplement to required course sessions and contents (Briody et al., 2019; Griffin et al., 2014; Smith et al., 2017). The purpose of this blog is to delineate empirically guided strategies for optimizing the inclusion of office hours in university courses. In particular, we focus on office hours hosted online, as the online modality can be advantageously employed not only for courses delivered online but also for those delivered residentially.

Multimodal courses allow for exciting opportunities in course content and activities but can be, by design, less flexible than asynchronous courses and less predictable than synchronous courses. These opportunities thus come with needs for additional logistical support and flexibility, as students need both to be able to take advantage of the opportunities of synchrony and asynchrony equitably. How can you best support students in a multimodal course, providing guidance through multiple forms of interaction? This piece gives insight into what kinds of support benefit students in multimodal courses and how to provide them. We’ll end with five quick tips for supporting students that apply to almost any multimodal course.

Faculty often express concern over how to maintain personal relationships with their students in an online course space; incorporating optional synchronous elements to an online course can help “put a face” to a name. Zoom, the video conferencing tool that allows you to create synchronous experiences for their students, has become ubiquitous in educational and businesses in the past two years.

Hosting a guest speaker is not only a great pedagogical tool; it’s also a vivid example of the ways one mode of interaction can enrich the other in a multimodal course. Guest speakers can participate in a class synchronously (e.g., by participating in a synchronous session via online conferencing tools or in person) and/or asynchronously (e.g., by recording video or participating in asynchronous discussion boards). Students find asynchronous guest speakers easier to access, while synchronous speakers offer more opportunities for back-and-forth interaction between students and the guest (Alebaikan, 2016).

Multimodal courses—courses that combine synchronous and asynchronous elements—offer many possibilities for instructor presence. Sometimes, however, more possibilities mean more confusion about what is best for your specific course. What does it mean to be a good instructor or facilitator? What kinds of things might an instructor do synchronously and asynchronously to showcase their personality and expertise?

Consistent and meaningful instructor presence is one of the most important drivers of student success and satisfaction in online courses (Roddy et al., 2017). However, establishing instructor presence online can be challenging. In fact, studies have shown that many online students feel their instructors are largely invisible (Tichavsky et al., 2015).