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Best Practices for Online Office Hours
Office hours, blocks of time designated for faculty and student interaction outside of any regularly scheduled class sessions, are routinely incorporated into university courses (Briody et al., 2019; Hsu et al., 2022). Such sessions are often semi-structured and optional for students, allowing faculty to provide customized support to individual learners when needs arise. This form of faculty-student interaction can support academic achievement, retention, and engagement (Griffin et al., 2014; Guzzardo et al., 2021). That office hours attendance is often at the discretion of individual students, however, can result in underutilization of this valuable supplement to required course sessions and contents (Briody et al., 2019; Griffin et al., 2014; Smith et al., 2017). The purpose of this blog is to delineate empirically guided strategies for optimizing the inclusion of office hours in university courses. In particular, we focus on office hours hosted online, as the online modality can be advantageously employed not only for courses delivered online but also for those delivered residentially.
Universal Design for Learning
Universal Design for Learning (UDL), which has roots in Ronald Mace’s concept of Universal Design, is a pedagogical framework that supports diverse learning needs. According to CAST, the creator of the framework, UDL seeks “to improve and optimize teaching and learning for all people based on scientific insights into how humans learn” (2018). UDL is not a step-by-step curriculum plan, but rather an approach to pedagogy and curriculum development that aims to make the learning environment as accessible as possible for as many learners as possible (Derer, 2021; CAST, 2018).
Improving PowerPoints
Sharing information via PowerPoint presentations is a long-established strategy in higher education. Designing PowerPoint presentations for online courses can pose unique challenges; however, best practices can help overcome these hurdles. With time and attention, faculty and instructional designers can create engaging and purposeful presentations with lasting value.
Implementing Social Media
Many students use social media platforms in their daily lives, and “emerging evidence indicates that students express positive attitudes toward using social media for learning in general” (Baisley-Nodine, Ritzhaupt & Antonenko, 2018). However, there are also many concerns connected with using social media in an educational setting. These include issues related to a lack of familiarity with the platform, the potential for distraction, and privacy concerns. Therefore, it is important to carefully plan the use of social media in a course to address any potential issues or concerns.
Managing Files in Canvas
Students and instructors alike benefit from consistent file management in online courses. Ensuring that students can readily locate and access the files they need serves to promote engagement and completion of course requirements. Similarly, consistent file management helps instructors to navigate through and update materials efficiently and to avoid introducing file-related errors. This post outlines recommendations and key considerations for optimizing file management within your online course. While recommendations and considerations related to Canvas-specific functionality are threaded throughout, you will also find broadly applicable tips pertinent to multiple learning management systems.
Basic Editing in Canvas
To edit a page in Canvas, simply click on the “Edit” button. Each page contains a variety of editing tools, similar to those found on most word processing programs. The Rich Content Editor applies the principles of a WYSIWIG editor (What You See is What You Get) and uses icons to illustrate the functions. You may also hover over an icon to confirm its function.
Updating Your Syllabus
Over time, you may want to make changes to the syllabus of a course. The syllabus documents are saved in the “Files” area (1) of the course. To preserve the integrity of the document, the Word document is located in the “Instructor Only” folder (3) and the PDF is found in the “Documents” folder (2) so it is visible to students.