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Office hours, blocks of time designated for faculty and student interaction outside of any regularly scheduled class sessions, are routinely incorporated into university courses (Briody et al., 2019; Hsu et al., 2022). Such sessions are often semi-structured and optional for students, allowing faculty to provide customized support to individual learners when needs arise. This form of faculty-student interaction can support academic achievement, retention, and engagement (Griffin et al., 2014; Guzzardo et al., 2021). That office hours attendance is often at the discretion of individual students, however, can result in underutilization of this valuable supplement to required course sessions and contents (Briody et al., 2019; Griffin et al., 2014; Smith et al., 2017). The purpose of this blog is to delineate empirically guided strategies for optimizing the inclusion of office hours in university courses. In particular, we focus on office hours hosted online, as the online modality can be advantageously employed not only for courses delivered online but also for those delivered residentially.

To foster academic integrity, pair anti-plagiarism tools with clear conduct expectations and authentic low-stakes assessments. When designing and teaching online courses, maintaining academic integrity is frequently top of mind. In many cases, faculty may opt to adopt third-party tools to monitor student work. Despite the prevalence of academic monitoring software in online courses, however, the most powerful tools for promoting academic integrity are introduced much earlier in the course build process.

Many online courses focus on written communication skills, featuring discussion posts, papers, and case study reports among other assignments. However, oral communication and presentation skills are just as integral to students’ success, and, indeed, many employers list presenting as one of the most desirable skills for job candidates (Suhadi et al., 2021).

Sharing information via PowerPoint presentations is a long-established strategy in higher education. Designing PowerPoint presentations for online courses can pose unique challenges; however, best practices can help overcome these hurdles. With time and attention, faculty and instructional designers can create engaging and purposeful presentations with lasting value.

The majority of an online instructor’s course facilitation will occur within the learning management system (LMS). However, there are some tasks that can be improved or streamlined by downloading comma-separated value (CSV) files from Canvas. Running an online course requires balancing a lot of names, assignments, and deadlines, so using Microsoft Excel, Google Sheets, or another spreadsheet software can assist with course management.

Rubrics provide a framework for students, helping them submit stronger assignments while decreasing confusion as they write and create. While leveraging Canvas to provide clear, efficient, and consistent access to rubric, take a minute to learn a few settings, saving yourself valuable time and a possible headache.

Granting extra credit opportunities can be controversial. Despite studies showing that students typically have positive feelings toward instructors who allow for extra credit opportunities (Myers & Hatchel, 2019), instructors have an understandable list of concerns about the practice (Cohan, 2018; Dunn & Halonen, 2019). This piece presents some common pros and cons around extra credit and items to consider when implementing extra credit.

SpeedGrader is a Canvas learning management system (LMS) tool for viewing and grading assessments, including assignments, quizzes, and discussions. The interface is similar for all three types of assessments, with a few slight differences. To understand the basic functionality of SpeedGrader, consult the collection of guides and overview video provided by Canvas. This piece outlines best practices for how instructors can leverage SpeedGrader when leaving timely feedback and grades for their students, which is an important aspect of student engagement and success in online education.

Chatbots, such as OpenAI’s ChatGPT, are increasingly being integrated into higher education as a tool to improve student engagement and support. While ChatGPT has shown promise in its ability to assist students with a wide range of tasks and provide instant feedback, there are also potential risks associated with its use. This article aims to explore the benefits and risks of using ChatGPT in higher education and offer insights into how this technology can be leveraged effectively to support student learning and development.

The majority of online learners seek formal education for a multitude of reasons but can be frustrated by the lack of transferrable skills. Online education can bridge this gap by utilizing authentic activities, allowing learners to gain skills that directly connect to their professional lives.