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Faculty often express concern over how to maintain personal relationships with their students in an online course space; incorporating optional synchronous elements to an online course can help “put a face” to a name. Zoom, the video conferencing tool that allows you to create synchronous experiences for their students, has become ubiquitous in educational and businesses in the past two years.

The majority of an online instructor’s course facilitation will occur within the learning management system (LMS). However, there are some tasks that can be improved or streamlined by downloading comma-separated value (CSV) files from Canvas. Running an online course requires balancing a lot of names, assignments, and deadlines, so using Microsoft Excel, Google Sheets, or another spreadsheet software can assist with course management.

Situations may present themselves in which links or rubrics from another course can be useful in a current course. Should this occur, rubrics from other courses can be uploaded into another course. To successfully insert a previously built rubric, please follow the following steps.

Over time, you may want to make changes to the syllabus of a course. The syllabus documents are saved in the “Files” area (1) of the course. To preserve the integrity of the document, the Word document is located in the “Instructor Only” folder (3) and the PDF is found in the “Documents” folder (2) so it is visible to students.

Many online courses focus on written communication skills, featuring discussion posts, papers, and case study reports among other assignments. However, oral communication and presentation skills are just as integral to students’ success, and, indeed, many employers list presenting as one of the most desirable skills for job candidates (Suhadi et al., 2021).

Group work in online courses can facilitate student learning in unique ways. In particular, group assignments can provide students with opportunities to engage in authentic tasks and develop collaborative skills applicable to their future careers. Williams, Duray, and Reddy (2006) argue that team learning stimulates student thinking at the higher levels of Bloom’s taxonomy, including application, analysis, synthesis, and evaluation. Group projects can serve a variety of different purposes across a wide range of academic programs and subjects. Additionally, group projects can foster interaction and community building amongst students, which can be especially valuable in an asynchronous online classroom (Martin & Bolliger, 2018).

Office hours, blocks of time designated for faculty and student interaction outside of any regularly scheduled class sessions, are routinely incorporated into university courses (Briody et al., 2019; Hsu et al., 2022). Such sessions are often semi-structured and optional for students, allowing faculty to provide customized support to individual learners when needs arise. This form of faculty-student interaction can support academic achievement, retention, and engagement (Griffin et al., 2014; Guzzardo et al., 2021). That office hours attendance is often at the discretion of individual students, however, can result in underutilization of this valuable supplement to required course sessions and contents (Briody et al., 2019; Griffin et al., 2014; Smith et al., 2017). The purpose of this blog is to delineate empirically guided strategies for optimizing the inclusion of office hours in university courses. In particular, we focus on office hours hosted online, as the online modality can be advantageously employed not only for courses delivered online but also for those delivered residentially.

To foster academic integrity, pair anti-plagiarism tools with clear conduct expectations and authentic low-stakes assessments. When designing and teaching online courses, maintaining academic integrity is frequently top of mind. In many cases, faculty may opt to adopt third-party tools to monitor student work. Despite the prevalence of academic monitoring software in online courses, however, the most powerful tools for promoting academic integrity are introduced much earlier in the course build process.

Wondering how to stay on track in facilitating your online course? The Course Facilitation Plan can help! The document below has spaces for brainstorming what your approach will be to a range of actions, from welcoming students to the course to grading and consulting LMS analytics. For more help ensuring you're ready to facilitate your course, see the Course Facilitation Checklists.

Preparing to facilitate your upcoming online course? This checklist can help! With a short, specific list of actions to take just before and just after course launch, you won't have to worry that you're overlooking something important. For more help mapping out your facilitation goals, see the Course Facilitation Plan.