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Office hours, blocks of time designated for faculty and student interaction outside of any regularly scheduled class sessions, are routinely incorporated into university courses (Briody et al., 2019; Hsu et al., 2022). Such sessions are often semi-structured and optional for students, allowing faculty to provide customized support to individual learners when needs arise. This form of faculty-student interaction can support academic achievement, retention, and engagement (Griffin et al., 2014; Guzzardo et al., 2021). That office hours attendance is often at the discretion of individual students, however, can result in underutilization of this valuable supplement to required course sessions and contents (Briody et al., 2019; Griffin et al., 2014; Smith et al., 2017). The purpose of this blog is to delineate empirically guided strategies for optimizing the inclusion of office hours in university courses. In particular, we focus on office hours hosted online, as the online modality can be advantageously employed not only for courses delivered online but also for those delivered residentially.

Use inclusive language across course content and communications to reach every learner. “Inclusive education must be cultivated deliberately if we want to advance in its implementation” (Márquez & Melero-Aguilar, 2022, p. 842). Inclusion entails creating an environment of open participation for all individuals. Inclusive course design works to ensure that all students feel heard, valued, and validated. The thoughtful use of language can establish an environment of inclusion in online learning.

Guest speakers can support diversity, equity, inclusion, and belonging (DEIB) initiatives while promoting students’ academic and professional growth across disciplines. When designing courses, identify ways to integrate speakers into the curriculum, tap established networks, and ensure that any readings and assignments align with these efforts.

When you think of a scientist, who comes to mind? If it’s Albert Einstein or Charles Darwin, you’re not alone. Gender stereotypes and a lack of inclusive role models in science, technology, engineering, and math (STEM) have contributed to spaces that have not always been welcoming for African American, Indigenous, and Latino students or those from other historically underserved groups (American Association of University Women, n.d.). Kimberlé Crenshaw’s concept of intersectionality, a term she coined in 1989, provides a framework for understanding Black women’s lived and overlapping experiences of racism and sexism (Center for Excellence in Teaching and Learning, n.d.; TED, 2016). Crenshaw, a law professor and Black feminist scholar, explains that “intersectionality is a lens through which you can see where power comes and collides, where it interlocks and intersects” (Columbia Law School, 2017).

How many times have you looked at an image and thought, “Have I seen this before?” Chances are, if you are browsing a stock photo site, it’s often. That feeling of déjà vu occurs because images reflect an amalgam of artistic, cultural, and ideological influences (Hall, 2015).