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Higher education institutions are racing to keep pace with the disruption caused by artificial intelligence (AI) tools. A 2023 QuickPoll survey by Educause found that 83% of higher education stakeholders believe generative AI will "profoundly change" the sector over the next three to five years. Additionally, 65% agreed that "the use of generative AI in higher ed has more benefits than drawbacks" (McCormack, 2023, Table 1). While institutions are exploring AI's potential in areas such as admissions, enrollment, administrative duties, scheduling, and institutional data research, this piece focuses on the overarching risks and rewards AI presents in teaching and learning.

The majority of an online instructor’s course facilitation will occur within the learning management system (LMS). However, there are some tasks that can be improved or streamlined by downloading comma-separated value (CSV) files from Canvas. Running an online course requires balancing a lot of names, assignments, and deadlines, so using Microsoft Excel, Google Sheets, or another spreadsheet software can assist with course management.

A unique way to share information, images with hotspots offer online learners the opportunity to interact with course content. Learners can click or hover on particular parts of an image and receive pop-ups giving them more information. Hotspots represent information in a particular context; thus, they fulfill the multimedia principle—use words and graphics rather than words alone—and the contiguity principle—align words to corresponding graphics (Clark & Mayer, 2016).

Faculty often express concern over how to maintain personal relationships with their students in an online course space; incorporating optional synchronous elements to an online course can help “put a face” to a name. Zoom, the video conferencing tool that allows you to create synchronous experiences for their students, has become ubiquitous in educational and businesses in the past two years.