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March 17, 2026
As technology advances, so do faculty needs, and support teams are often expected to keep pace with limited staff and expanding responsibilities. Recent findings from the CHLOE 10 report highlight that many institutions continue to operate online learning units with lean staffing models, even as support expectations and online enrollments rise (Simunich et al., 2025, pp. 6–7, 12). Building sustainable efficiencies into everyday processes is increasingly essential for maintaining quality support.
December 29, 2022
The Course Analytics landing page, which is titled Course Grades, contains an interactive scatterplot display, with points on the graph representing class averages on different assignments. Instructors can hover over different points to see what assignments they represent and click into them to see information about low and high grades. They can also type individual students' names into the search bar at the top of the page to compare a student's grades to the class average, and filter the scatterplot by assignment type (namely, assignments, discussions, and quizzes).
September 24, 2021
Did you know you can elect to receive notifications via email related to specific actions in your Canvas account? Notification preferences are applied across your account to all of your courses. However, you can change notification settings for individual courses by clicking View Course Notifications from the home page of the course.
September 24, 2021
A unique way to share information, images with hotspots offer online learners the opportunity to interact with course content. Learners can click or hover on particular parts of an image and receive pop-ups that give them more information. Hotspots represent information in a particular context; thus, they fulfill the multimedia principle—use words and graphics rather than words alone—and the contiguity principle—align words to corresponding graphics (Clark & Mayer, 2016).
September 09, 2026
This is the second piece in a series focused on the final rule issued in 2024 for Title II of the Americans with Disabilities Act. This piece builds on the foundational coverage of and overarching recommendations for compliance efforts presented in the first piece in our Title II final rule series. Specifically, it addresses compliance considerations and recommendations applicable to the technical standard established in the Title II final rule. As described in the first piece in the series, the Title II final rule requires that web content and mobile apps conform to Level A and AA success criteria included in version 2.1 of the Web Content Accessibility Guidelines (WCAG).
September 09, 2026
This is the third piece in a series focused on the final rule issued in 2024 for Title II of the Americans with Disabilities Act. As described in the first piece in our Title II final rule series, the final rule established a technical standard for web content and mobile apps—conformance with Level A and AA success criteria included in version 2.1 of the Web Content Accessibility Guidelines (WCAG). In the second piece in our Title II final rule series, we focused on select Level A and AA success criteria that tend to have an outsized impact on online course development and delivery. In this third piece, we will address an additional subset of Level A and AA success criteria. While these success criteria may feature in online courses somewhat less often than those covered in the second piece, the Title II final rule mandates conformance with all 50 Level A and Level AA success criteria included in WCAG 2.1. Accordingly, understanding the success criteria presented here is essential for successful compliance efforts.
September 17, 2026
No matter the industry, people work with all kinds of written content and face the challenge of balancing tight deadlines, large volumes of material, and the need for consistent, high-quality output. With these increasing demands, more professionals are exploring how AI can support their workflows without compromising standards. When used thoughtfully, AI tools can assist with routine writing and editing tasks, freeing up time for more nuanced, human-centered review. Integrating AI into the writing and editing process does not replace human expertise; it makes this work more efficient and sustainable.