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March 17, 2026
As technology advances, so do faculty needs, and support teams are often expected to keep pace with limited staff and expanding responsibilities. Recent findings from the CHLOE 10 report highlight that many institutions continue to operate online learning units with lean staffing models, even as support expectations and online enrollments rise (Simunich et al., 2025, pp. 6–7, 12). Building sustainable efficiencies into everyday processes is increasingly essential for maintaining quality support.
December 29, 2022
The Course Analytics landing page, which is titled Course Grades, contains an interactive scatterplot display, with points on the graph representing class averages on different assignments. Instructors can hover over different points to see what assignments they represent and click into them to see information about low and high grades. They can also type individual students' names into the search bar at the top of the page to compare a student's grades to the class average, and filter the scatterplot by assignment type (namely, assignments, discussions, and quizzes).
September 24, 2021
Did you know you can elect to receive notifications via email related to specific actions in your Canvas account? Notification preferences are applied across your account to all of your courses. However, you can change notification settings for individual courses by clicking View Course Notifications from the home page of the course.
September 24, 2021
A unique way to share information, images with hotspots offer online learners the opportunity to interact with course content. Learners can click or hover on particular parts of an image and receive pop-ups that give them more information. Hotspots represent information in a particular context; thus, they fulfill the multimedia principle—use words and graphics rather than words alone—and the contiguity principle—align words to corresponding graphics (Clark & Mayer, 2016).